Where do you ship to?

We ship to over 30 countries worldwide using DHL trackable service.

If you have an enquiry about if we ship to your location please contact us on +44 (0)20 3283 8776 or by email to [email protected]

How long does delivery take?

How long does delivery take?

For stock items once the payment is made we will ship out to you within 1 week via trackable delivery. You should then receive the goods within 7 working days.

If the item is in transit from our manufacturers your shipping time is indicated when the item is added to the cart and before you purchase.

If the items is made to order from the sizes displayed on our website the item will be sent out to you 8-10 weeks after placing your order.

 

How do I track my order?

Once your order is shipped we will email you a tracking number with a link to the tracking website.

 

Can I collect an order from your studio?

Yes, you are welcome to collect your order from us at at our showroom. Simply select the ‘Collect from Showroom’ option during checkout.

Please call us on 0203 283 8776 to arrange a time for collection.

Our showroom address is:
14 York Rise
London
NW5 1ST

What are your shipping costs?

Our delivery costs are calculated on a combination of factors related to the product selected, the size of the item and where the order will be shipped to. During the checkout process you will be able to see the full shipping cost before you confirm the order.

Rugs

1 Cushion

Set of 3, 4, 5 Cushions

UK

£30

Free Shipping

Free Shipping

USA

$50

$20

$30

Europe

€50

€15

€25

Rest of the world

$80

$25

$40

Tax & Duties

Do your prices include tax?

Our prices quoted in £UK and Euro include VAT.

Will I be charged extra taxes/ duty fees upon delivery?

Yes, duty and taxes may apply outside the EU depending on the destination country.

How do I  pay the taxes/ duty fees?

Our specialist shipper will be in touch requesting payment on behalf of the local state/ government before delivery. Within the USA duty is calculated at 8-10% and local sales taxes are charged at the current local rate.